Refund Policy

1. Full Refund Eligibility

You are entitled to a 100% full refund if:

• Your order has not been started by a booster
• You cancel within 24 hours of placing an order that hasn't begun
• We are unable to complete your order for any reason on our end
• Technical issues on our platform prevent service delivery

2. Partial Refund

For orders in progress, refunds are calculated based on work completed:

• 0-25% completed: 75% refund of remaining work
• 25-50% completed: 50% refund of remaining work
• 50-75% completed: 25% refund of remaining work
• 75%+ completed: No refund (order nearly complete)

3. Non-Refundable Situations

Refunds are not available in the following cases:

• Order has been fully completed
• Account ban due to pre-existing violations (not related to our service)
• Customer interference with the boosting process
• Providing incorrect account information
• Requesting changes after the boost is 75%+ complete
• Fraudulent or abusive requests

4. Account Issues Guarantee

If your account receives a ban or penalty directly caused by our boosting service, we offer:

• Full refund of the order in question
• Compensation for any in-game items lost
• Priority support to resolve the issue

Note: This guarantee applies only to bans directly attributable to our service, verified through our investigation.

5. How to Request a Refund

To request a refund:

1. Log into your UnluckyBoost account
2. Navigate to your order history
3. Select the order you want refunded
4. Click "Request Refund" and provide a reason
5. Our team will review and respond within 24-48 hours

Alternatively, contact our support team directly at support@unluckyboost.com.

6. Refund Processing

Once approved, refunds are processed as follows:

• Account Balance: Instant credit to your UnluckyBoost wallet
• Cryptocurrency: 1-3 business days
• PayPal: 3-5 business days
• Bank Transfer: 5-10 business days

7. Disputes

If you disagree with a refund decision, you may:

• Request a review by contacting our management team
• Provide additional evidence supporting your claim
• We commit to resolving all disputes fairly within 7 business days

Contact Us

For refund inquiries or assistance:

• Email: support@unluckyboost.com
• Live Chat: Available 24/7 on our website
• Discord: Join our server