1. Information We Collect
We collect information you provide directly to us, including:
- Account Information: Email address, username, and password for our platform
- Game Credentials: Login information for games you want boosted (encrypted and securely stored)
- Payment Information: Payment method details (processed by secure third-party providers)
- Communication Data: Messages exchanged with boosters and support
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Communicate with you about services, promotions, and updates
- Detect and prevent fraud and abuse
- Comply with legal obligations
3. Data Security
We implement industry-standard security measures to protect your data:
- All data is encrypted in transit and at rest
- Game credentials are encrypted with AES-256 encryption
- Access to sensitive data is strictly limited to authorized personnel
- Regular security audits and penetration testing
4. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Game credentials are automatically deleted 30 days after order completion. You may request deletion of your data at any time.
5. Information Sharing
We do not sell your personal information. We may share information with:
- Boosters: Game credentials necessary to complete your order
- Payment Processors: Information needed to process transactions
- Legal Requirements: When required by law or to protect our rights
6. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your session and preferences
- Analyze site usage and performance
- Deliver relevant content and advertisements
You can control cookie preferences through your browser settings.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Data portability
To exercise these rights, contact us at privacy@unluckyboost.com.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have questions about this privacy policy, please contact us at:
- Email: privacy@unluckyboost.com
- Contact Form: Contact Page
